
Orangefield Management Services (Singapore) Pte Ltd.
We had first engaged Advanetwork Technology Pte Ltd ("ANT")
to assist with our server implementation project in November 2008, during
which they impressed us greatly with their professionalism and knowledge
in their field. After the successful implementation of our server, we
decided to continue to engage their help in maintaining our server,
desktops and workstations.
The service team has always provided prompt and effective service
support. I would especially like to commend Roger Ong and Olan Insigne
for their excellent service standards, and for always going the extra
mile to help minimize disruption to our business whenever we encounter
unexpected IT problems, sometimes at odd hours in the night. They have
proven themselves to be a very reliable team.
Based on my excellent working relationship with ANT, I can confidently
recommend ANT as a solid and reliable supplier, and experts in their field.
-
Michelle Liew, Director of Operations
-
30 Jun 2010.
Cre8 Singapore Pte Ltd.
This letter is to recognize Advanetwork Technology Pte Ltd,
and specifically the Technical Support Department for their
exceptional dedicate service and support.
We were planning to start up our office in Singapore in
February 2006. When we were looking for a partner to help
build and support our IT infrastructure, a former colleague
recommended Advanetwork Technology Pte Ltd to us. After finding
more information about the company, we decided to hire them as
our IT Consultant for our entire IT infrastructure setup and
maintenance.
It has been 3 years since we engaged them. We find their
management and support staffs are friendly, understanding,
competent and flexible which makes it easy to communicate to
them. They are always quick to response with a solution. Their
attention to detail and problem resolution skill are exceptional.
We relied heavily on them and have always come away satisfied
from a customer service perspective, a technical ability
perspective and a professional perspective.
We strongly recommend them to anyone who needs technical support,
technical consulting or infrastructure design in Singapore.
-
Steve Ng, Director
-
21 Oct 2008.
Marden Marine Management
Pte Ltd.
A company without the support of an Information Technology
service provider is like a ship without a rudder. We are glad
that we are able to receive the support from Advanetwork Technology
Pte Ltd whose service is extremely reliable. We have been using them
since year 2000.
Advantework Technology Pte Ltd understands that time is money and
in shipping, the demands are equally high as compared to other businesses.
With the prompt service provided by Advanetwork Technology Pte Ltd, we are
able to meet the customers' requirements which is tremendously important
in this competitive market.
One of the many other factors which makes Advanetwork Technology Pte
Ltd outstanding is their management service staff. They are friendly,
understanding, competent which makes it easy to communicate with them.
They are quick to solve problems and to resolve problems promptly with
their alternative solutions.
Ethics is essential when we engage an I.T. company. We found Advanetwork Technology Pte Ltd to be professional with excellent ethnics and we strongly recommend them to anyone who needs I.T. services. We wish them every success.
-
Allen R Walters, Managing Director
-
30 Mar 2008.
Cambridge
Associates Asia Pte Ltd.
Advanetwork has been serving us since 2001. Under the leadership
of Mr Samuel Tan, we have been satisfied with the level of service
that he and his team of engineers have provided. They are knowledgeable
and responsive.
The type of services includes installation, maintenance of the servers,
desktop computers and laptops, troubleshooting software/hardware problems
and tape backup storage services..
We look forward to a continued mutually beneficial working relationship
with this organization.
-
Judy Gan-Teo,
Administrative Manager
-
2 Apr 2008.
Hamilton Sundstrand (S) Industrial
Pte Ltd.
It has been 4 years since we work together back in year
2004. Ant has provided a good and excellent service especially
from their technical support group. They have a good team
work and they serviced to their maximum limit whenever
they could, include public holiday and vocation period.
I am glad I get to know Ant when Samuel Tan, the Sales
Manager. give me a call to introduce their service.
It was a great pleasure to work with Ant..
-
Doris
Lee, Sales Office Manager
-
14 Mar 2008.
Oerlikon Contraves Pte Ltd.
Our organization has been engaging and using the services
of the Ant for over 10 years.
The long association was invariably due to the prompt
and reliable services of Ant coupled with excellent after
sales support on a consistent basis.
We are extremely pleased with Ant's ability to retain,
on a long term basis, a core technical and managerial
team who, in due course, have become very conversant with
our particular computer and software requirements. This
has enabled them to provide better quality services and
speedier solutions to our problems.
-
Kurt
Annaheim, Managing Director
-
18 Mar 2008.
Interpool Container Limited.
Thank you for the job well done. We are
very happy with your efficient services and delighted
to be able to have internet access in the afternoon on
the very same day we moved.
-
Sophia
Wong, Office Manager
-
30 Sept 2007.
Javelin Wealth Management Pte Ltd.
Just wanted to let you know that we were very impressed
with the hassle free nature of our move into Amoy Street.
Roger and the team did a great job in setting us up and the
fact that we have had almost no problems subsequently has
been most welcome and trouble free...
Many thanks indeed to you all.
Steve
Davies, Managing Director.
Cambridge Associates Asia
We opened a branch office in Singapore in Apirl of 2001.
When we were looking for a partner to help support our
IT infrastructure a firm already in place in the country
recommendated Advanetwork Technology Pte Ltd to us. We
interviewed them and decided to hire them.
Since that time, we have renewed their contract twice,
asked many questions, relied heavily on them and have
always come away satisfied from a customer service perspective,
a technical ability perspective and a prefessionalism
perspective.
I find them to be efficient, accommodating and a pleasure
to work with.
If a firm is in need of technical support, technical
consulting or infrastructure design, Advanetwork Technology
Pte Ltd is the firm I would recommend in Singapore
Jon
Burt, Manager of Network Support.
Wellington Management Company,
LLP.
This letter is to recognize Advanetwork Technology Pte
Ltd, and specifically Samuel Tan for his exceptional service
and support.
For the past 5 years, Advanetwork Technology has provided
IT Infrastructure Support for our growing Singapore office.
Samuel Tan, our Business Development Manager, has been
both a valuable technical resource to our Boston IT department
and an important resource for our Singapore end users.
Samuel's attention to detail and problem resolution skills
is exceptional. He makes himself available to us any time,
day or night. There have been several times over the years
when we (in Boston) have needed him to go in to the office
during his late evening hours to troubleshoot a network
or server outage and he is always willing to help.
Samuel provides us with detailed quarterly activity reports
and updates us almost daily with issues that require attention
from Boston IT teams. He has built strong working relationships
with Boston IT resources and is able to effectively work
through issues remotely. The special way that Samuel interacts
with our Singapore end-users and many Boston visitors
sets him apart from any other IT support vendor.
Sincerely
Patricia
Stack, Vice President.